Purchase Guarantee

 

When you make a purchase from Cathy Eastham Fine Jewelry, there is nothing more important to us than your peace of mind and complete satisfaction. In addition to our expertise and carefully curated inventory collection, we also offer a generous jewelry care program that protects your investment and ensures that you enjoy your purchase for years to come. With proper care and maintenance, many potential problems are detected early, and most jewelry losses can be prevented. To help protect your investment, here is our Fine Jewelry Guarantee that we offer at Cathy Eastham Fine Jewelry:

  • Cathy Eastham Fine Jewelry will replace accent diamonds or gemstones from jewelry purchased through us which, in normal use, cracks, separates or is lost from its mounting with a diamond of equal retail value.
  • Cathy Eastham Fine Jewelry will offer complimentary cleaning and inspection on all jewelry purchased through us.
  • Cathy Eastham Fine Jewelry will offer complimentary repair & inspection of all jewelry purchased through us including Rhodium Plating, Polishing, Refinishing & Refurbishment, Checking and Re-tipping prongs, and Clasp Tightening.
  • It is recommended to bring your jewelry every six months for a professional inspection.

Accidents, theft, and occurrences beyond our control sometimes happen. As a result, we highly recommend that with every purchase you consider purchasing insurance. This will also protect you in areas that our comprehensive guarantee cannot.

We can facilitate complimentary insurance coverage for the first 10 days on any jewelry purchase with the help of our partners at Zillion simply by clicking the link sent to your phone. After the first 10 days of purchase it is your choice whether to opt in to Zillion's competitive and exclusive rates for jewelry protection. 

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